top of page

Frequently Asked Questions
Explore answers to frequently asked questions about our wedding services, packages and more. For any additional inquiries, our team is ready to assist you.
-
What is your basic rental fee and add-ons?Please see our pricing page for all the details and then get back to us with any specific questions you may still have.
-
What spaces do you have for the ceremony, dinner, reception, and dancing/DJ?We have one standard site and several premier ceremony sites. Our standard ceremony site, included in your venue price, is streamfront outside the event center. We also offer numerous premier sites, which are a $1,000 add-on for large weddings and a $750 add-on for micro weddings. If you choose a premier site, you can select from riverfront, the lower pond, streamfront, and/or in or around the wildflower patches.
-
Do you have weather contingency plans in place?Our indoor event center can hold up to 150 people. There is also room to add tents outside the event center at an additional cost, which would be provided by an outside vendor.
-
Is there lodging available on-site?Currently, we have two 1-bedroom suites available (more coming in 2025 & 2026). Our lodge suite is an additional $295/night, and the detached 1-bedroom unit is available for $395/night. A $100 cleaning fee is not included. The available on site rentals are part of the Shaw's River Ranch Residential Community and use of any housing unit as an overnight rental is limited to the use of the registered guests of that rental unit and not meant to be used as a place for the wedding party to congregate. Several nice motels, guest ranches, and lodges are available within a few miles of the venue. Learn more about our Suites here.
-
Is our wedding the only wedding that day/do we have the whole weekend?Your wedding will be the only wedding on that day. If you want to use the property for more than one day beyond the ceremony rehearsal, that is possible, but no discount will be offered for additional days if those days are Friday-Sunday or Holidays. For example, if your wedding for 120 guests is on Saturday and you want to use the property on Friday for 30 people (outside of the ceremony rehearsal), the Friday rate will be the full cost of a Friday wedding since we cannot book another wedding that day. While your wedding, will be the only wedding on that day, this does not mean you will have exclusive use of the entire property on that day. Shaw's River Ranch is part of a residential community and owners and their guests always have access to common areas not specifically occupied by Client and event attendees. Furthermore, we reserve the right to show potential future clients the property at anytime. If done, we will do it in such a manner that it would not reasonably disturb you or any of your guests
-
What is the duration of a standard reservation, set-up, and clean-up?The immediate wedding party (24 max), wedding planner (mandatory) and service providers will have access to the property starting at 10:00 a.m. on the day of your wedding. Use of the property is strictly limited to designated areas prior to pictures/ceremony. The immediate wedding party (maximum of 24) will have access starting 2 hours before the ceremony for pictures. Space and use restrictions apply Guests can arrive 30 minutes prior to the ceremony start time. Music must end at 10:00 pm per county regulations and clean up most be 100% complete with all parties not staying on site, off property by 11:00 pm. While we highly recommend the use of a shuttle service especially for any guests who will be drinking alcohol, if a vehicle is left on property overnight, it must be removed by 9:00 a.m. the next morning or there will be a $100/vehicle fee assessed.
-
Do you have childcare options during the wedding?No. Furthermore, if you upgrade your event to include use of our lodge, children under 15 are not allowed at the lodge. We can set up an outdoor game area below the event center and suggest a cocktail hour at the lodge for adults while children enjoy the games at the event center.
-
Do you offer in-house catering?Yes, we offer in-house catering with custom-designed meals starting as low as $35/person. DIY cooking or outside catering services are not allowed; our in-house catering is the only option.
-
What is your alcohol/bartending policy?We provide in-house bartending service and soft drinks at an additional fee. Please see price sheet for details. You supply the alcohol. This service is required if alcohol is being served.
-
What restrooms are available?We provide two upscale porta-potties at the event center and one additional at the lodge. This is included in your package price.
-
Are there designated spaces for getting ready?If you choose to get ready on site, we will provide a separate dedicated space for the each party to get ready. One is a partitioned off space in the event center with electricity and a patio, the other is a river front glamping tent with indoor and outdoor seating and a clothes rack and mirror.
-
Is electricity available?We have 50-amp service at the lodge stage and numerous standard outlets at both the event center and lodge. We have never had an issue with sufficient electricity.
-
Do you offer AV setup?This is not a service we currently offer, but you are free to set up whatever you desire, provided it works within our available electric setup.
-
Are there noise restrictions?All music (as well as the reception itself) must end by 10:00 p.m.
-
Is there on-site parking?We have on-site parking for up to 60 cars, but we highly recommend using a shuttle service and reserving it well in advance.
-
What is your deposit, cancellation, and refund policy?We require a 10% non-refundable deposit upon contract signing, and then we will set up a monthly or quarterly payment plan based on the time between contract signing and your event date. If you cancel 180 days or more before your event, you will receive a full refund less the 10% non-refundable deposit. No refund is offered for cancellations within 180 days of your event.
-
Do you require liability insurance?Yes, this is required and can be obtained through a third-party vendor for a minimal fee.
-
What décor/amenities are provided in the base price?We offer a custom-made wood arbor at the standard ceremony site and a choice of a black metal circular arch or a wood arbor at any premium ceremony site (or you can bring your own). Both the event center and lodge have extensive outdoor tables, chairs, heaters, and decorative lighting. We provide a wood head table, wood dessert table, and 8’ plastic tables with black tablecloths, wood chairs, and wood benches for up to 150 guests. Additionally, we offer Bose speakers and a microphone for your ceremony and speeches. Any additional specialized settings must be arranged through outside vendors.
-
Do you offer setup and breakdown services?These can be arranged but are not part of the standard package. Your wedding planner will typically handle these arrangements. If additional assistance is required, services will be quoted based on need.
-
Do you provide signage?We provide a parking attendant along with signage (as needed) to direct guests to the ceremony site.
-
What don’t we provide?Photographer, wedding planner, day-of coordinator (mandatory for all weddings with receptions), linens, place settings, decorations, entertainment, lodging (excluding the two on-site units referenced above), transportation services, and anything not specifically noted on our pricing sheet. We provide a vendor list for these services upon contract signing.
-
Is there an option for outdoor dining?No, our new event center has the feel of indoor and outdoor with large doors that open up to the outside. This is where all dining takes place.
bottom of page